Casino of Dreams Reviews

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Casino of Dreams Overview

Launched in 2016, Casino of Dreams may not be as established as some of its competitors, but this doesn’t mean that it doesn’t have plenty to offer! This is a Microgaming casino, meaning that it has a decent game selection of around 350 titles from the industry giant, plus the ever-popular live casino suite from Evolution Gaming. You can choose from a variety of slots types, and there are also numerous table games on offer, so whichever you prefer there should be some great options for you on this site.

Overview of Our Experiences

This attractive site has a nicer look to it than a lot of online casinos, with an attractive background and colour scheme throughout. This doesn’t take away from the functionality of it at all either, as it is easy to navigate through, with clearly labelled buttons for signing in, banking, or the different game categories. The games themselves come from two huge names in online gambling, Microgaming and Evolution Gaming, so you know that you can expect quality from them. As well as all the usual slots and table games, this operator also advertises “Casual Games” which are less traditional casino games. The Poke Guy is a fun alternative to more traditional slots, so if you’re looking for something a bit different then this is a great option.

Some players may find it disappointing that this casino does not offer games from a wide range of different software developers. However, if you’re going to choose only a couple of developers then Microgaming and Evolution Gaming would be at the top of that list, so while this site may not offer as much quantity, you know that you’re getting quality. Microgaming offers hundreds of games in a variety of categories, so this provider is more than just a one-trick pony! If you’re at all familiar with the world of online gambling then you’re sure to have heard of some of its games, since it is well-known within the industry. For example, Mega Moolah is a jackpot slot and is responsible for the biggest jackpot slot win in gaming history – £13.2million from a 25p bet!

Live casinos are becoming incredibly popular too, as they offer the player a very real experience where you can watch the game unfold in front of you in real time, and even chat to the dealer and other players. Evolution Gaming has quickly made a name for itself as one of the top providers for live casinos, and it provides a quality experience in a range of games.

Security and Regulation

As we talked about before, Casino of Dreams holds the necessary licence from the UKGC to be operating in the UK. It actually also holds a licence from the Malta Gaming Authority since it is based in Malta. While this isn’t too important for a UK-based player, it is reassuring to know that all the correct licences are in place to make sure that you’re playing at a legitimate operator. It has also been awarded the Safe and Fair seal by eCOGRA, meaning that it complies with this auditor’s GAP (Generally Accepted Practice) requirements and has demonstrated that games are fair, that the operator functions honestly and responsibly, and that players are appropriately protected.

As required by the UKGC, this operator keeps all its customers’ funds in a dedicated bank account, separate from the rest of the company’s funds. The presence of trustworthy and well-known payment options is also reassuring since most large companies will do their due diligence before associating themselves with a brand.

Customer Support

Even if a site is pretty simple to navigate and you’re an experienced player, sometimes questions come up. When this happens, it’s good to know that there’s an easy way to get in touch with someone who can help you out and explain things. If you do run into any problems or have any queries, you can email this operator’s support team, or speak to someone straight away on its live chat feature. The live chat runs 24 hours a day, 7 days a week, so no matter what time you’re online you’ll be able to speak to someone. Live chat is very popular nowadays since you don’t have to wait for an answer but can usually speak to someone within a few minutes and get everything sorted out.

The main downside to this operator’s customer support system is that it does not have an FAQs page online. This is usually a great place to go if you have a more general question or just want a bit more information. Without one, you are more likely to have to get in contact with a member of staff rather than being able to solve a problem yourself.

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